Resourceful team and everyone was self-managed, which increased our company's resources to focus on other aspects of our building move.
Asus - MIS Team North America
We were nervous about outsourcing our IT needs, but we have been very happy with our decision. The staff is great and so is the service. We would highly recommend them to anyone needing an IT solution.
Forbes Motors - GMC / Toyota / Mazda
Phil, on behalf of Imagine, thanks very much for OnSite's contribution to our great, new Waterloo facility. We appreciate OnSite's flexibility and your ability to translate our business and development needs into a physical network foundation that enables our agile process for internal network changes. While we have more internal configuration implementation to reach our SDN vision, employees already love the speed at which we make their requested network changes.
EVP & CIO - Imagine Communications
Thank You Phil!! And thanks to your crew - with all the changes - and last minute rushes, they were a pleasure to work with.
Regional Facility Manager - Imagine Communications
OnSite Computer Services always provides great customer service. it's great to have a IT support partner to help with our day to day IT needs.
The Onsite team has been a creative, professional support for the many needs of our small office environment for many years. We could not operate without them!
District 24 Waterloo Teachers Bargaining Unit
OnSite has provided us with excellence in both knowledge and service. We are very happy with all that they have done for us and will happily recommend them for both residential and commercial jobs!
Kitchener-Waterloo Cardio Pulmonary Services
Working with the team at Onsite has been an excellent experience for our team. They are expert, helpful and always responsive which enables us to focus on working on behalf of our store owners and not have to worry about our technology needs.
After 4 years of working together, onsite continues to provide top notch service and expertise!
The Cosmetic Surgery Clinic
OnSite Computer Services has been looking after our cabling and IT needs in Southern Ontario for the past year. We regularly call upon Phil and his team and they have delivered timely and professional service every time, often on short notice and under challenging circumstances.
Ainger Cabling + Security
We have utilized Onsite for over 2.5 years. Their 24/7 response time is extremely quick, their employees are professional and their rates are reasonable. We highly recommend them for your IT needs.
XTC Logistics has partnered with OnSite for the past 5 years. They have been an integral part of our growth.
Their excellent service and professional advice has enabled us to keep pace in an always changing IT environment.
We truly value our partnership with Phil and his TEAM and highly recommend their company.
Working in the Construction Industry it is imperative that we have full usuage of our computer systems. I have always been able to rely on On-Site to provide us with no loinger than a 24 hour turn around time when issues have occured. The convenience of them to have the ability to have remote access is very beneficial. The technicians are very imformative and friendly. I strongly recommend their services.
We opened a new branch office in Kitchener and relied heavily on OnSite to provide all the equipment and services we needed. They provided everything in a timely manner and did everything we needed to get it installed and working on time. We will definitely continue our relationship with OnSite for any future services needed in our new office.
Alan S. - Vice President, Technical Services
Thank you to you and your team for their efforts. I must say the experience was a very good one.
A big thank you to Mike for his efforts, I had very good reports for the site about the way he conducted himself.
OnSite Computers has been responsible for our IT projects since 2008. During that time we have found OnSite to be both reliable and competent when managing our installations, project or resolving our IT issues.
Whitney Commerical Real Estate Services
Just a quick email to say how happy Baseline is with the service On-Site has provided, both in the ongoing maintenance of our servers and computer hardware, but also more recently in the complete reworking and hosting of our company website.
We are pleased with both the creative process, quick troubleshooting and scheduled timeframes that you provided, and On-site's professional approach is most welcome. It's refreshing to have experts that provide advice/instruction in a clear way to those of us whose expertise is elsewhere!
I wanted to thank-you and the team at Onsite Computers for your help and support through our recent upgrades. The migration of our old server to the new one was seamless and the new server has worked great without any hiccups. It's wonderful having equipment that we can count on. Onsite has been there whenever needed for advice and support regardless of the time of day or how small the issues may have been. The team has been able to accommodate our schedule so that the wiring upgrades and other installs could be done so as to minimize any downtime within our organization.
We wish you and Phil continued success with Onsite Computers and are looking forward to working with you in the future for all of our computer and phone system upgrades.
I would highly recommend Onsite Computer Services as I consider them a dependable company who provided consistency and delivered all expectations.
Let me express my thanks and appreciation for the great work by Onsite Computer Services. Onsite assisted us with an office move, desktop/laptop/mobile device refresh, deployment of Microsoft Exchange and improving the overall stability and performance of our IT infrastructure.
Canada Wide Sports
On-site Computers is a company that can see and service the needs of small business. Over the past five years the Park has found their solutions and recommendations are excellent when it comes to IT support. On numerous occasions On-site has been able to identify potential risk issues in forecasting possible computer equipment failure. This has allowed our small business to anticipate expenditures as versus react. Service delivery is strong On-site realizes fully the inability to do business if a computer or part of the computer system is down for any short period of time. For these reasons I recommend On-site for small or medium size businesses throughout the Waterloo Region.
Chicopee Tube Park
Just a quick note to let you know that we have been very satisfied with your services. Specifically, your exceptionally fast response to our emergency computer network situation resulted in our system coming back up that same day. Your after delivery support was also fast and professional. Thank you to you and your team!
OnSite Computer Services has helped us with our computer issues and upgrades since June 2009 and I have to say they have been the most efficient, cost effective and pleasant computer technicians I've ever have worked with. We're located in the country making speed-of-service a bit more challenging, but OnSite has never let us down. We don't have an in-house computer network administrator and rely totally on them to get us up and running as issues occur - and they do - and they've been very fast to respond to our every need. Keep up the great work!
Heidelberg Foods LTD
Their response time and level of service is great and any other IT contractor we work with has commented on how good our tech guys are.
Hope Spring Cancer Support Centre
OnSite Computer services is a perfect fit for our business. Their response to our IT needs are continuously addressed in a timely and courteous fashion. Each technician has demonstrated outstanding levels of customer service.
We all know what it means to live in today's, technology driven environment, there are continuous customers demands to keep the systems in operation and up to date. OnSite team has proved to us that they are up to the task and ready to tackle any challenges presented to them.
Phil at OnSite Computer Services has exceptional after sales service. Problems and issues are rectified, promptly and without any finger pointing. They know customers are important and that is why I have used Phil many times.
Pharmasave - Store Owner
Phil and his team networked our new location in a timely and professional manner. Phil has also been available to answer all of our questions and although we haven't had to use him for after sales support yet, we're confident that the service will be impeccable.
Pharmasave - Store Owner
Thank you for a job well done during the renovation of our store.
We are very happy with the organization of all our electrical/computer hardware. It is much easier to manage, maintain and repair. We appreciate the professional and congenial attitude that you and your team displayed while here. It made a stressful time more manageable.
I would happily recommend your company's services to anyone who enquires.
Pharmasave - Store Owner
I would like to take this opportunity to put in a good word for Onsite Computer Services. We recently had our new pharmacy and medical clinic wired and prepared for computer, communication and internet services. It was a pleasure to deal with a company that was able, responsive and expert in their knowledge.
Pharmasave - Store Owner
When running a pharmacy time is money and I cannot afford to have my computers malfunctioning. When I called OnSite computers I was greeted by Kevin. He came to our business and did all that I asked them to do in a timely, professional manner. Now anytime I have concerns I don't hesitate to call them for all my needs.
Pharmasave - Store Owner
When my store was undergoing renovations OnSite Computer Services was recommended to me by a close friend. They helped ensure that my phones and computers where hooked up properly and ensured everything was in working order before they left. Whenever I have a problem I always received fast and service that is done right the 1st time.
Pharmasave - Store Owner
Kleck's Lawn Maintenance & Landscaping Inc. has been a client of OnSite Computers since 2007 and we have been very happy with their support and service. OnSite has been coming to our office to service and upgrade our computers which has proven to be very convenient. All their staff are knowledgeable, friendly and on-time for appointments. Thank you for your continued support and keep up the good work
I don't know how to go to Google to tell the world how bad you guys are...... I mean how awesome you guys are!!! I really appreciate all the company did to get me back on track last month. We ran into a major problem right after you fixed it and you came to the rescue and took care of it without charging for the extra time you had to do to take. You had warned me that it might happen but I was shocked it happened so fast.
Please use me as a reference anytime. Simon I enjoyed the time we had together and hope we meet again........ not at my broken down computer though!!!!! You are knowledgeable, friendly and professional. Phil (owner) thank you for going out of your way to help me when the cost was going though the roof. I appreciate the sensitivity to my situation.
I just wanted to reach out to you to say Thank You!
You and your team have always been accommodating, professional, and very good at responding quickly and solving any type of issue.
I am extremely happy and grateful that you and Mike went out of your way to fix this for me because this database will make my job easier.
Again, thank you
Fran - Administrative Assistant Dr. Renner
I can report, that the agent who worked with me Simon, was the most efficient, polite, knowledgeable, & was a super instructor with this ole computer dinosaur.
Thank you for your past service rendered, and should I need immediate assistance I would certainly call you again.
P.S: the young man who answers your business line, (I think Kevin), has the best on line voice, clear, great English, very polite, & so willing to assist - GREAT TEAM !
Simon as always I appreciate your help and extreme patience, your knowledge and experience is second to none. I am so grateful that you services our computers, I would be lost without you, and all of the support staff of Onsite.
I know you personally come to fix our computers, but I would also like to thank the team in the background, phil, Kevin, Joe, sorry if I don't remember all the other names, but believe me, your support all is very appreciate.
Baukjie and Barry